Executive Search: Our Approach

The ultimate goal is to identify and engage a new leader who will be a partner with the board in providing leadership
The most critical and potentially demanding moment in the life of a nonprofit organization comes with the departure of its chief executive. Challenging questions can swirl in the minds of board members and staff:

“How do we find a leader who will best address our future needs?”

“How do we best communicate with our funders and supporters?”

“How do we carry on in the meantime?”

Backed by a wealth of experience, the Support Center’s widely-acclaimed Executive Search service can guide an organization through its most difficult juncture. The Center’s seasoned transition consultants lead a comprehensive course of action in three proven phases:

  • Phase I – Transition Planning and Management
    • The first phase enables a nonprofit to assemble a transition committee, create a work plan, assess organizational needs and set the stage for an appropriately qualified new hire. Key actions during this period:
    • • Assign short-term staff duties and responsibilities,
    • • Determine whether to hire an interim executive director
    • • Conduct an organizational assessment
    • • Develop a list of key skills needed from a new executive,
    • • Set a competitive compensation strategy.
  • Phase II – Hiring an Executive Director
    • Two of the most common mistakes in hiring an executive director are ignoring changes in organizational needs and hiring new executives exactly alike or opposite their predecessors. In hiring a new executive from a pool of candidates, we focus first on the candidate’s core skills and whether they are a fit for the organization’s needs. We then consider second-level characteristics such as personality and style, and whether the candidate is a good fit for the organization’s unique culture.
    • • Create and implement a recruitment strategy with the transition committee,
    • • Screen candidates and interview finalists,
    • • Establish a contingency plan if first offer is declined,
    • • Negotiate a new executive contract.
  • Phase III – Post-Hire Assistance
    • This critical phase is often minimized or ignored during executive transitions. Support Center transition consultants, having gained significant knowledge about the organization through the assessment and hiring phases, can provide guidance to the board and quickly settle in the new executive. Without this expert short-term coaching, a newly hired executive may not receive sufficient support from board members who may be fatigued by the demands of the transition process. A new executive can also become overwhelmed by daily management details, and consequently unable to focus on the organization’s long-term needs.Actions during this period include:
    • • Introduce newly appointed executive to staff and key external stakeholders,
    • • Forge agreement between executive and board members on near-term and future performance,
    • • Identify and plan professional development needs of staff and board members,
    • • Agree on a performance appraisal process.

Our Results

Throughout all phases of  the Executive Search process, the Support Center’s consultants are mindful of dealing with the most delicate aspect of a client organization’s need–leadership at the top. They know that hiring a principal leader requires the art of intuition as well as objective analysis.

The Bottom Line

The ultimate goal is to identify and engage a new leader who will be a partner with the board in providing leadership.  This approach is proven to increase institutional capacity and advance organizational effectiveness.

Navigating your next executive transition with help from the Support Center will:

      • Result in an exceptional new hire, matched to your organizational needs,
      • Stabilize your organization during transition,
      • Reduce staff turmoil,
      • Reduce funder and donor anxiety,
      • Promote effective board engagement,
      • Address financial issues,
      • Ensure continuity of services.

To learn more or discuss your organization’s needs contact, Xander Subashi, Associate Director of Programs.