Description:

Ready to tackle challenging conversations with confidence?

Join our “Mastering Difficult Conversations” workshop and gain the skills to navigate tough talks with ease and purpose. Say goodbye to the stress of awkward feedback and hello to a positive, empowering approach that fosters growth and mutual respect. Through interactive activities, real-life scenarios, and action-planning, you’ll learn strategies to build rapport, make feedback constructive, and keep conversations productive. Our unique, hands-on style is designed to empower you as a communicator, ready to inspire positive change in every conversation. Don’t miss this chance to turn challenges into opportunities – sign up now and take the first step toward stronger, more effective communication!

Learning Objectives:

• Build a framework for providing constructive feedback that respects rapport and trust.
• Apply actionable strategies to manage tough conversations with empathy and professionalism.
• Strengthen communication skills to create an environment of mutual respect and open dialogue.

Learn more about our certificate programs! 

Facilitator:

Ali Glaser, MSW,CPCC,CEC,CMF,ACC is a certified executive coach and certified master facilitator, a senior leader in the non-profit sector, a professor of Social Work, a dynamic trainer, and an author. With more than 20 years of success leading teams and organizations, she brings a level of energy, passion, confidence, and skill to her coaching, training, consulting, and leadership that inspires action, personal and professional growth, and transformation among her clients and team members.

Ali has extensive training through Co-Active Training Institute, the world’s largest experiential coach training and leadership development organization and the Center for Executive Coaching. An expert in human behavior, she utilizes her knowledge and training in the Enneagram and Positive Intelligence (PQ) to help her clients deepen their self-awareness, strengthen their personal and professional relationships, build stronger teams, and optimize individual and organizational performance. Ali holds a Master’s Degree in Social Work, with a concentration in Administration and Social Planning from Temple University and a Bachelor’s Degree in Sociology from The Pennsylvania State University.

We request that organizations limit their registrations to 5 participants per workshop. Please only register other people when you can provide the requested information for each participant; additional registrations under the same name will be removed. If you would like more than 5 employees from your organization to participate in this workshop, please email [email protected]

Registration is required. Please be advised that by registering for this event, unless we hear from you otherwise, we will include you as part of our regular electronic mailing list. Please also be advised that the event may be recorded or photographed by Support Center for Nonprofit Management (Support Center). By enrolling for this event, you hereby: (1) give consent for Support Center or any third parties to use your photograph or image in its print, online and video publications; (2) release Support Center, its employees and any outside third parties from all liabilities or claims that you might assert in connection with the above-described uses; and (3) waive any right to inspect, approve or receive compensation for any materials or communications, including photographs, videotapes, website images or written materials, incorporating photos/images of you. To revoke this waiver, please email [email protected].