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Working through Difficult Conversations

October 12, 2021 @ 10:00 am - 12:00 pm EDT



Whether it’s a minor infraction like arriving to the office late or discussing performance reviews, many leaders are faced with having difficult conversations. The how is the challenging part and as a result, can sometimes lead to avoidance and an escalated problem. This workshop will not only help you to create a win-win situation but also build a better working relationship as a result of it!

In this workshop, participants will:

  • Clearly define the purpose of the conversation with the outcome in mind,
  • Gain clarity around when and how to deliver a message that others are open to receive,
  • Learn how to receive feedback,
  • Turn difficult conversations into a meaningful exchange.


Lee Botnick consults on organizational structure and development, human resources operations and strategy, system evaluation and implementation, risk management, and coaching and mentoring. Lee’s professional experience includes work in human resources, corporate communications, program implementation, and hospital administration in the nonprofit and healthcare worlds of New York City. She began her career in New York City government, working for Mayor Ed Koch on social service issues. Lee holds a BA from Barnard College.

Email [email protected] with any questions! 

Registration is required. Please be advised that by registering for this event, unless we hear from you otherwise, we will include you as part of our regular electronic mailing list. Please also be advised that the event may be recorded or photographed by Support Center for Nonprofit Management (Support Center). By enrolling for this event, you hereby: (1) give consent for Support Center or any third parties to use your photograph or image in its print, online and video publications; (2) release Support Center, its employees and any outside third parties from all liabilities or claims that you might assert in connection with the above-described uses; and (3) waive any right to inspect, approve or receive compensation for any materials or communications, including photographs, videotapes, website images or written materials, incorporating photos/images of you. To revoke this waiver, please email Operations Associate, Gabriela Barria, at [email protected].


October 12, 2021
10:00 am - 12:00 pm EDT
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