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Working through Difficult Conversations

December 10, 2019 @ 9:30 am - 12:30 pm EST


Certificate Program: Leadership & Supervision


Whether its a minor infraction like arriving to the office late or discussing performance reviews, many leaders are faced with having difficult conversations.The how is the challenging part and as a result can sometimes lead to avoidance and an escalated problem. This workshop will not only help you to create a win-win situation, but also build a better working relationship as a result of it!

In this workshop, participants will:

  • Clearly define the purpose of the conversation with the outcome in mind,
  • Gain clarity around when and how to deliver a message that others are open to receive,
  • Learn how to receive feedback,
  • Turn difficult conversations into a meaningful exchange.

This workshop is best suited for:

  • Board Members, Executive Directors, Senior Management and other leaders
  • Anyone who finds themselves having to have difficult conversations!


Tania Clerisme is an Affiliate Consultant at Support Center. Tania works with mission-minded organizations to activate the full potential of their people. As a talent strategist and coach, Tania advises on culture transformation, leadership development, strategic talent planning, and diversity, equity, and inclusion. Her decade of experience includes consulting leadership roles at Promise54, Bellwether Education Partners, and Deloitte Consulting’s Human Capital practice. Earlier in her career, Tania spent time in the social services arena, providing counseling services to communities of color on issues ranging from mood disorders to substance abuse. Tania holds a dual MBA / MSW from Columbia University and a BA in Psychology from Harvard University.


**Our registration system is not available, please email [email protected] to register for this workshop**

Under $200,000 (or individual/student)$110
$200,000 to $1 million (or consultant)$190
$1 million to $5 million$242
Over $5 million$263


December 10, 2019
9:30 am - 12:30 pm EST
Event Categories:


Support Center
32 Old Slip, 24th Floor
New York, NY 10005 United States