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Working Through Difficult Conversations

June 5 @ 1:00 pm - 3:00 pm EDT



Whether it’s a minor infraction like arriving to the office late or discussing performance reviews, many leaders are faced with having difficult conversations. The how is the challenging part and as a result, can sometimes lead to avoidance and an escalated problem. This workshop will not only help you to create a win-win situation but also build a better working relationship as a result of it!

In this workshop, participants will:
  • Clearly define the purpose of the conversation with the outcome in mind,
  • Gain clarity around when and how to deliver a message that others are open to receive,
  • Learn how to receive feedback,
  • Turn difficult conversations into meaningful exchanges.


Ali Glaser, MSW,CPCC,CEC,CMF,ACC is a certified executive coach and certified master facilitator, a senior leader in the non-profit sector, a professor of Social Work, a dynamic trainer, and an author. With more than 20 years of success leading teams and organizations, she brings a level of energy, passion, confidence, and skill to her coaching, training, consulting, and leadership that inspires action,
personal and professional growth, and transformation among her clients and team members.

Ali has extensive training through Co-Active Training Institute, the world’s largest experiential coach training and leadership development organization and the Center for Executive Coaching. An expert in human behavior, she utilizes her knowledge and training in the Enneagram and Positive Intelligence (PQ) to help her clients deepen their self-awareness, strengthen their personal and professional relationships, build stronger teams, and optimize individual and organizational performance. Ali holds a Master’s Degree in Social Work, with a concentration in Administration and Social Planning from Temple University and a Bachelor’s Degree in Sociology from The Pennsylvania State University.

Through 1:1 coaching, group coaching, and team training, Ali helps leaders be at their best. She supports them in feeling engaged, energized and confident, leading to their increased personal fulfillment and better business outcomes.

Email [email protected] with any questions! 

We request that organizations limit their registrations to 5 participants per workshop. Please only register other people when you can provide the requested information for each participant; additional registrations under the same name will be removed. If you would like more than 5 employees from your organization to participate in this workshop, please email [email protected].

Registration is required. Please be advised that by registering for this event, unless we hear from you otherwise, we will include you as part of our regular electronic mailing list. Please also be advised that the event may be recorded or photographed by Support Center for Nonprofit Management (Support Center). By enrolling for this event, you hereby: (1) give consent for Support Center or any third parties to use your photograph or image in its print, online and video publications; (2) release Support Center, its employees, and any outside third parties from all liabilities or claims that you might assert in connection with the above-described uses; and (3) waive any right to inspect, approve or receive compensation for any materials or communications, including photographs, videotapes, website images or written materials, incorporating photos/images of you. To revoke this waiver, please email [email protected].


June 5
1:00 pm - 3:00 pm EDT
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