Job Title: Participant Success Manager (Social Worker)
Reports To: Senior Director Clinical Services
Department: Programs
Job Type: Full-Time
Objective of Role: The Participant Success Manager’s (Social Worker) primary duty will be to provide a range of services to an assigned caseload of GOSO’s participants and accurately logging client contact and progress in the salesforce database. Services include counseling, therapeutic case management, support around career and educational development, and court advocacy. The ideal candidate will work with each participant to determine the appropriate GOSO path—employment, educational, vocational, or foundational—for each participant, and ensure the participant is receiving the support needed to achieve success. The Participant Success Manager will connect participants with GOSO’s Workforce Development, Educational, and Vocational programs, as well as external programs, as needed.
Responsibilities:
Essential Skills:
Core Competencies:
Qualifications:
Compensation & Benefits:
Please send a resume with cover letter to: [email protected] Resumes without a cover letter will not be considered.
GOSO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About GOSO: Getting Out and Staying Out has a vision of a world where neither a person’s race nor their prior contact with the legal system determines their future. To work toward that vision, we partner with young people impacted by arrest or incarceration on a journey of education, employment, and emotional well-being. For many of our participants, that journey begins while they are detained or incarcerated, on Rikers Island or in youth detention centers. We work with all interested individuals, regardless of the charges that they face, engaging them in future planning through programing focused on education, employment, and emotional well-being while helping to meet their immediate needs, whether physical (warm clothing, commissary supplies), psychological (correspondence and communication to help maintain links to the outside world), or legal (coordinating with public defense attorneys on courtroom advocacy). Among the major programs that are under the GOSO umbrella are Stand Against Violence East Harlem (SAVE), GOSOWorks, and multiple education programs (including Pathways-to-Graduation, a high school equivalency program). GOSO served its participants and the Harlem community throughout the Pandemic and, in fact, expanded its budget in the past few years. We are currently building our external relations functions, including development, in order to position GOSO for continued growth and expanded impact on those at the heart of our mission.