Education & Youth Development

America Needs You (ANY) fights for economic mobility for ambitious, first-generation college students. We do this by providing transformative mentorship and intensive career development. ANY operates in New York, New Jersey, Illinois and California. Visit www.americaneedsyou.org to learn more.

We care deeply about creating a diverse and inclusive space for our Fellows, volunteers, stakeholders and staff, and strongly encourage first-generation college graduates and talented individuals of all backgrounds to apply. We actively seek to learn from a variety of perspectives and are an equal opportunity employer in accordance with state and federal law. Read more about our Core Values and commitment to Diversity and Belonging at https://americaneedsyou.org/core-values-diversity/

ANY is currently seeking a dedicated and organized Program Operations Associate to support the National Director of Program Operations in the implementation of our Fellows Program in NY/NJ/IL/CA. This position provides critical day to day administration and project management to all components of the national program operations including internships, transfer, partnerships, and new e-learning initiatives. The Program Operations Associate reports directly to ANY’s National Director of Program Operations and supports the national program operations team.

Our Ideal Candidate:

• Is committed to ANY’s mission of supporting ambitious, first-generation college students
• Is excited about supporting a large program operation hands-on
• Is passionate about project management and operational efficiency

We Offer:

• A warm, collaborative work environment with a rich culture of support and feedback
• A generous benefits package (health/dental insurance, 403(b), FSA, three weeks vacation, etc.)
• Ongoing internal and external opportunities for professional development
• Connections to a large, high-powered professional network

Key Responsibilities:

• Provide day-to-day assistance to the national program operations team and directly support the National Director of Program Operations to deliver ANY’s Fellows program in four states
• Streamline and manage the internship database and its structure, including national partnership sourced internships
• Track national partner opportunities and monitor national partner dashboards; report out/remind local sites about upcoming deadlines
• Review partner opportunities and qualifications/requirements against ANY Fellow qualifications and ensure we share accurate information and relevant opportunities with our sites serving Fellows
• Use national dashboard to track, report and support internship outcomes on a monthly basis to help teams make data driven decisions about internship support and case management
• Manage Internship Support calendar and co-leads Case Support Training meetings’ internship sections
• Manage Fellow professional development grant distribution, including creating and distributing Salesforce reports, training staff on policies and procedures and troubleshooting questions from staff and Fellows
• Support the revision and creation of all internship outcome protocols, internship action plan templates, tools
• Coordinate all career day logistics and collaborate with relevant staff to lead the content and run of day for the event
• Provide administrative and day to day support to the Program Partnerships Director to support ANY’s Learning Management System (Canvas) and logistical support on transfer and college partnerships
• Support ANY’s new FirstGenU program by providing administrative support in all aspects of the program
• Prepare materials and communication for FirstGenU partnership meetings, support enrollment and conduct participant/data tracking
• Other duties as determined by ANY

Qualifications:

• Between 0-2 years of experience, preferably in career counseling or a related field
• Bachelor’s Degree required
• Strong project management skills and prior experience preferred
• Ability to work in a fast paced, results-driven environment
• Highly developed verbal and written communication skills
• Exceptional attention to detail and organizational skills
• Microsoft Office proficiency

America Needs You offers a competitive salary and benefits package. ANY employees receive ample vacation time and the opportunity to work with a talented team on projects that have a real impact in their community.

To Apply:
Please submit a cover letter and resume to [email protected] (subject line: Program Operations Associate – Last_Name, First_Name). Please note that your application will not be considered without a cover letter. No phone calls please.

Salary for this position is in the high $40k range, commensurate with experience.