Human Services & Neighborhood Centers

Day One seeks an energetic and detail-oriented HR & Operations Manager to join our Administration Team – and the first step is following the detailed instructions below to apply. Applicants without a cover letter will not be considered. Please email us directly with your resume and cover letter at [email protected]. Unfortunately, we are not able to discuss the position in advance of our selecting candidates who will move forward in the process.

The ideal candidate understands how excellence in HR and Operations is integral to social justice work, and also has exceptional attention to detail, time management, and organization skills. The ideal candidate will also excel at managing multiple priorities while taking initiative and proactively forecasting needs.
Day One implements inclusive and equitable practices to ensure financial stability, run efficient operations, and creatively improve office culture in order to advance Day One’s mission.

DAY ONE OVERVIEW
Since 2003, Day One has devoted its full resources to preventing intimate partner violence (IPV) among young people. Serving New York City youth up to 24 years of age, Day One partners with youth to end IPV through a combination of preventive and direct services. Our multi-disciplinary approach brings together a highly collaborative staff with expertise in legal, social service, and education service provision.
Day One is a growing and vibrant organization that is fully committed to its youth-centered mission. The ability to take initiative, coordinate with others, and follow through in a dynamic and highly confidential environment in this role is a must. This position will serve as the primary point person for all HR and talent management needs and access to technology and office resources.
Day One recognizes that anti-violence work is emotionally demanding and professionally complex. We strive to create an office culture that invests in the wellness of staff and leads to employee sustainability. Office policies are designed to promote healthful practices and establish a supportive and collaborative environment for and among staff.

Responsibilities include, but are not limited to:
Human Resources
• Co-design and co-facilitate all employee, intern, and volunteer orientations; and assist with onboarding new employees and ensure their payroll, benefits, workspace, and technology needs are addressed.
• Offboard employees, interns, and volunteers and conduct exit interviews.
• Draft, prepare, and publish updated employee, intern, and volunteer handbooks.
• Support benefits-selection process: Research health and dental insurance options annually, participate in meetings with ADP benefits rep, and select plan. Communicate options, costs, and deadlines to staff and answer staff questions.
• Manage 401K plan via ADP on a monthly basis: Approve new eligible employees and complete any tasks requested by ADP. Complete annual Form 5500.
• Serve as point of contact for external partners (ADP reps, employment attorney).
• Assist with creating and maintaining a diverse, equitable, and inclusive workplace and learning environment. Commit to principles of anti-racism, continual personal learning, and dismantling gender inequality
• Co-lead the design and incorporation of equity core competencies into job descriptions, strategic growth and professional development, and organizational values.
• Manage periodic compensation analyses to ensure staff are compensated competitively and equitably.
• Create a semi-monthly payroll report and coordinate with the outsourced finance team to ensure accurate payroll submission each pay period.
• Develop and manage procedures and plans for return-to-office, pandemic-driven off-site work, facilities and equipment usage, disaster preparedness, and other workplace operations. Supervise maintenance of and changes to organization’s facilities, equipment and office lease.
• Ad hoc tasks as needed.
Operations and Office Management
• Maintain office inventory.
• Examine, propose, and implement technology-based tools and approaches to advance the evolving goals of the organization. (Near-term priorities include digital solutions to enhance internal and external communications and knowledge management.) Oversee maintenance and improvements of information technology systems and data security.
• Support staff with any operations-related issues or questions that may arise.
• Research, negotiate, and implement organization’s insurance options, policies, and claims. Manage insurance renewals and requests: complete insurance renewal paperwork, process requests for insurance documents with funder information, and submit documents to funder.
• Manage all organizational credit card purchases and the reconciliation process.
• Assist with the annual audit.
• Ad hoc tasks as needed.

QUALIFICATIONS
The ideal candidate will have prior experience working in Human Resources in an office setting. Strong oral and written communication skills are required, and proficiency with MS Office applications is essential.
• BA/BS or equivalent
• 4+ years of technical HR experience
• Exceptional organizational skills and attention to detail
• A collaborative team player able to build interpersonal relationships across departments
• Ability to approach Human Resources with an anti-racist lens, and willingness to learn
• Strategic Thinking: The ability to interpret, summarize, and synthesize information to create better understanding; The ability to select a path forward and/or develop appropriate solutions and take action consistent with available facts, constraints, opportunities, goals, and probable consequences
• Highest standards of confidentiality, sound judgment, discretion, and diplomacy; high degree of personal integrity, including the ability to manage sensitive or confidential information
• Exceptional skill at managing competing demands and implementing optimal time management

Salary and Benefits
Salary range is $60,000-$80,000 dependent on experience. Day One offers a benefits package that includes health, dental, vision, 401k with match, life insurance, flexible spending accounts, and generous vacation. Position will be hybrid with time expected in the office.
Day One does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We are genuinely committed to these principles of equity and inclusion, which are core to our organizational culture and our approach to service. To truly make a difference, we must ensure that our staff, partners, volunteers and supporters reflect the communities in which we work.
All new hires are required to be fully vaccinated and boosted against the COVID-19 virus, unless they have been granted a reasonable accommodation for medical, disability or religious reasons.

Application Process: For consideration, please send your resume and a cover letter as a single document to [email protected] that explains clearly your fit for this role, the value you will add, and your ability to uphold a strong racial equity lens in all aspects of your work. Indicate “Human Resources & Operations Manager” in the subject line. We regret that only applicants considered for the position will be contacted by Day One.