Human Services & Neighborhood Centers

Job Title: Operations Assistant

Reports to: Senior Director of Finance, Data, and Administration

Position Type: Full Time, Non-Exempt

Organizational Overview

Footsteps supports and affirms individuals and families who have left, or are contemplating leaving, insular ultra-Orthodox Jewish communities in their quest to lead self-determined lives. We provide crucial peer and professional resources and support as people embrace the challenge to redefine their identities and build new communities. Footsteps nurtures a network of individuals so that they not only survive in their new world, but thrive. Since Footsteps’ founding in 2003, the organization has served over 2,000 individuals, and in 2022, we expect our budget to reach $4.5 million.

This past year and a half has been a pivotal time for Footsteps. While we were already seeing a steady amount of growth pre-COVID-19, the pandemic and economic downturn forced us to develop creative strategies to support members and staff as we provide the highest quality care for our hard-hit and growing community. This is both an exciting and critical time to join the Footsteps team as we continue to build out our internal structures and capacity to meet the expanding needs of this community.

We are committed to promoting an equitable, safe, and welcoming environment for our members and staff. Footsteps values a culture of respect and inclusive community: honoring personal choice, different sets of beliefs, and diverse lifestyles that promote individuals’ rights to determine the course of their own lives.

Position Overview:

Footsteps seeks a warm, dynamic, and highly organized individual to provide administrative support to the operations and program teams. Reporting to the Senior Director of Finance, Data, and Administration (SDFDA), this position will work closely with the Operations Coordinator and the Program team to support program processes and procedures for the efficient functioning of the entire organization. The ideal candidate will have strong emotional intelligence, excellent prioritization, and problem-solving skills, a demonstrated ability to handle confidential information discreetly, and sensitivity and tact in interactions with internal and external stakeholders. This is an excellent position for anyone motivated to advance their career at a rapidly growing organization.

Job Responsibilities:

• Serve as receptionist, greeting and directing members and visitors (once in-person services resume)
• Provide data entry support for the Operations and Program teams; assist other departments with backup data entry support as needed
• Provide administrative and project support to the SDFDA and Operations Coordinator
• Provide administrative, logistical, and technical support to Program staff on virtual and in-person programs and events
• Assist with the management of the organization’s physical and virtual workspace including office and meeting room scheduling, organizing and maintaining common areas, and ordering equipment/supplies
• Manage the distribution of all mail and packages
• Take minutes at internal meetings as needed
• Organize and maintain the Operations Department’s paper and electronic files
• Provide document management and production services including scanning, copying, and formatting

Qualifications:

• Commitment to and passion for Footsteps’ mission
• Minimum of 1 year of relevant or transferable experience
• Highly attentive to detail with excellent organizational skills
• Demonstrated ability to prioritize, delegate, and manage multiple priorities at once
• Strong record-keeping, time management, and planning skills
• Outstanding verbal and written skills with the ability to communicate in a warm, professional manner
• Proficiency and comfort with technology including Microsoft Office and Google Suite; knowledge of Salesforce a plus
• Able to maintain a high level of confidentiality and use appropriate discretion
• Interest in learning new skills, and taking on new responsibilities when appropriate
• Dedication to working inclusively and collaboratively
• Able to work occasional evenings and weekends to staff member and donor events

Location: Commuting Distance to New York City

Start Date: March 2022

Salary: $50,000-$55,000, commensurate with experience

COVID update: All staff are required to be vaccinated and are required to wear masks while in the office. The office is currently open to staff on a voluntary basis and closed to members and visitors. All program offerings and services are currently happening remotely or outdoors. We anticipate moving to a hybrid workplace model in the spring, public health permitting.

How to Apply: 

Please send your resume and cover letter to [email protected] and indicate your name and “Operations Assistant” in the subject line. We will be reviewing applications on a rolling basis, so we encourage you to apply soon.

Team + Benefits: 

You will be joining an amazing team of passionate, mission-driven colleagues. We offer a competitive benefits package that includes: 20 vacation days; 13 paid holidays; Unlimited sick days; 5 personal days; summer Fridays; 12 weeks of paid parental leave; paid sabbatical after 7 years of continuous service;  health, dental, and vision insurance; 3% match for IRA retirement plan; flexible spending accounts for health care and transit; and a professional development stipend.

In recent years Footsteps has further deepened its commitment to Diversity, Equity, and Inclusion. We understand that each individual brings a unique and important perspective to the work. This is often complex and allows us to grow as an institution and as people.

Footsteps is an equal opportunity employer. Immigrants, people of color, formerly ultra-Orthodox individuals, LGBTQIA people, people with disabilities, and people who come from poor and working-class backgrounds are strongly encouraged to apply. Footsteps does not discriminate on the basis of race, color, religion, sexual orientation, gender identity or expression, national origin, age, disability, marital or veteran status, or any other legally protected status.

We thank you for your interest in career opportunities with Footsteps. Due to high volume, only those candidates selected for an interview will be contacted.